PARTNER
INDUSTRY
Home Improvement Ecommerce
COMPANY SIZE
11-50 Employees
HEADQUARTERS
Derby, UK

About

Vibrant Doors operates five UK ecommerce brands in the home improvement sector, specialising in internal and external doors for both homeowners and trade customers.
We spoke to Martin Baxter, Head of PPC, who oversees paid search strategy across the portfolio.
His role includes managing budgets, preventing cross-brand cannibalisation, setting feed strategy, and diversifying channels across Google and Microsoft Advertising.
Unlike many retailers running a single storefront, Vibrant Doors manages a multi-brand ecommerce ecosystem with overlapping products, requiring careful segmentation and structured campaign architecture.

Why Microsoft Advertising?

As competition increased on Google in high-intent ecommerce categories, the team began exploring additional channels that could deliver incremental volume without eroding overall efficiency.

“Scaling on Google alone was becoming increasingly expensive in high-intent categories. We needed a channel that could deliver incremental volume without destabilising portfolio efficiency”

Martin Baxter, Head of PPC

Microsoft Advertising presented several advantages:

  • Strong audience alignment with homeowners and trade customers
  • Lower CPC pressure within key product categories
  • Additional reach outside existing Google campaigns
Rather than treating Microsoft Ads as a simple extension of Google, Martin approached the platform strategically, “We identified Microsoft as a strategic diversification channel rather than a tactical add-on.”

Case Study

The Objective


The primary goal was to transform Microsoft Advertising from a supplementary channel into a dependable revenue driver across the portfolio.

The strategy focused on:

  • Diversifying the paid media mix beyond Google
  • Scaling revenue while maintaining blended ROAS
  • Supporting both retail and trade acquisition
  • Increasing Microsoft’s contribution to total paid revenue


As Martin explains, “We were not simply looking for incremental clicks. The goal was scaling revenue while maintaining efficiency across the portfolio.”

The Strategy

Martin implemented a structured Microsoft Ads framework designed specifically for their multi-brand environment.
Campaign architecture focused on:

  • Brand protection across all storefronts
  • Priority product segmentation
  • Controlled budget scaling tied to performance thresholds


“Search and Shopping formed the performance backbone, delivering the majority of revenue at stable efficiency.”
Later, the team expanded into Microsoft Audience Network to test incremental reach, “Audience Network was layered in as an incremental reach driver while protecting the efficiency of our core Search and Shopping campaigns.”
Rather than scaling aggressively, the expansion was handled as a structured test with clear performance guardrails.

Results & What Changed

Over a 12-month period, Microsoft Advertising became a significant revenue contributor across the portfolio.
From Feb 2025 – Feb 2026 the campaigns delivered:

  • $5.07M revenue generated
  • $783k ad spend
  • 6.86x blended ROAS
  • 66% revenue growth year-on-year
  • 77% increase in conversions


These results were achieved while scaling across five overlapping ecommerce brands.
Martin highlights the biggest learning, “The most significant outcome was scaling revenue materially while maintaining control.”

Martin explained the key drivers of success were down to:

  • Portfolio-level budget control rather than isolated account optimisation
  • Segmentation discipline across overlapping brands
  • Treating Microsoft as a strategic channel, not a duplication of Google
  • Controlled expansion into Audience Network rather than unchecked scaling

The ClickTech Partnership

ClickTech worked alongside Martin to support strategic planning and campaign optimisation. Martin describes the relationship as, “ClickTech have been a useful extension of our team for Microsoft Ads strategy and best practice.”
Through regular reviews and performance analysis, ClickTech helped the team refine expansion strategies and validate scaling decisions, “The cadence of reviews and guidance helped us move faster and scale with confidence. It helped us formalise Microsoft Ads as a core part of the media mix, making it easier to justify investment internally with a clearer performance narrative and roadmap.”

Martin’s advice for businesses considering Microsoft Advertising is simple, “Treat Microsoft Advertising as a strategic growth channel, not a replication of Google. Structure campaigns intentionally, protect core efficiency, and scale in controlled phases. When integrated properly into a broader portfolio strategy, it can deliver meaningful incremental revenue while maintaining strong return.”

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